The following guides will help you get setup and to train your team ready for when you are all set up
Getting Set up
Once you have signed up to either Paymentsense or Dojo they will arrange your Terminal(s) to be delivered and our support team will receive the device details.
Once these are received we can then arrange to get everything connected with you.
Your terminal may to start with be in Standalone mode and you will need to conduct a TMS Call on the terminal - see details here
Prerequisites - You will need to be on the latest version of Andromeda POS Windows Software and have an integration agreement in place
Support Agents - refer to Support Setup guide
Handling Payment transactions
Select the Occasion type for process
Delivery
Collection
Shop
Restaurant
Pub
Fine Dining
Counter
Handling Partial or Full Refunds
Click Here for process
End of Night
If using Paymentsense you will need to complete the 'PaymentSence EON' by going to
Supervisor > End of Night > PaymentSense EON
You must ensure that all terminals are switched on at this point
This will then complete and clear the terminal ready for the next day
DOJO users DO NOT need to perform this step
Getting Support
DOJO - 0800 044 3550