Depending on your terminal please follow the details below
TABLE OF CONTENTS
Paymentsense (Ingenico device)
1 | From the home screen of the PDQ (Paymentsense logo showing), press MENU x2 | |
2 | Press F3 - SUPERVISOR and enter the supervisor password (default is 123456 or 01483) | |
3 | Press MENU, and then F4 - CALL TMS | |
4 | When the process has completed, the PDQ will print a report which will state if the call has been successful | |
5 | If the report states CONNECTED: FAIL, then check the internet connectivity by clicking here and retry the above steps |
Performing a TMS Call - Connect (paymentsense.cloud)
DOJO Terminal
Setting up your Dojo
How to change your integrated payments settings
If your card machine is integrated with your point of sale (POS) system, you can set your card machine to accept payments three different ways:
- Pay at counter (integrate with your POS by pushing bills to your card machine)
- Pay at table (integrate with your POS by pulling bills to your card machine)
- Non-integrated (payments that take place outside of your POS system)
To select Pay at counter and Pay at table settings:
1. Press the menu bar and click 'Settings'
2. Choose ‘Integrated payments’
3. You'll see the 'Pay at table' and 'Pay at counter' options - Select 'Pay at Counter (table isn't supported at this stage)
4. Click into either option and adjust the settings as needed. This includes disabling or enabling email receipts for customers, or disabling or enabling print receipts for Pay at Counter transactions.
To change your non-integrated settings (payments that take place outside of your POS):
1. Press the menu bar, and click 'Settings'
2. Choose ‘Non-integrated payments’
3. Use the toggles to change to the settings you want to use
How to change your integrated payments settings – Dojo Help Centre