Order Management • Uber Direct • Kitchen Display
Version 1.0 | June 2026
What Is Andromeda HUB Essential?
Andromeda HUB Essential is a cloud-based order management system delivered on a dedicated Andromeda device installed at your store. It replaces the legacy Flight Deck tablet and adds integrated Uber Direct courier booking.
Think of it as Flight Deck plus Uber Direct — a single screen for receiving, managing and dispatching orders, with no complex POS configuration required.
What You Get with Essential
| Feature | Description |
|---|---|
| Order management | Real-time view of all incoming orders from your website and app |
| Order notifications | Audible alert and receipt print when each order arrives |
| Delivery & collection times | Live, touch-adjustable prep and handoff times |
| Uber Direct | Request on-demand couriers — manual or fully automatic |
| Kitchen Display (KDS) | On-screen order cards for the kitchen (basic — all items, one screen) |
| Manager dashboard | Sales summary and Z report |
| Cloud updates | Automatic — no update codes or engineer visits |
Guide Contents
This guide is split into short, focused articles — read them in order if you're setting up a new device, or jump straight to the topic you need.
- Before You Start — Portal account requirements, recommended account setup, and printer recommendations.
- First Boot & Login — what the store sees on first power-on, and how PIN access works.
- Order Management Screen — the main working screen: columns, notifications, sorting, and daily reset.
- Delivery & Collection Times — how EDT/ECT set customer expectations on AndroWeb & the App, and set the next available order slot.
- Order Detail View — what's on the detail screen, and the actions available from it.
- Managing Orders: Status Flow — order statuses, assigning your own drivers, and reprinting.
- Uber Direct Couriers — requesting, tracking, and cancelling couriers.
- Manager Functions (PIN 3333) — dashboard, Z report, print settings, and Kitchen Display settings.
- Printing & Hardware — supported printers and what prints on the ticket.
- Updates — how cloud updates work.
Source: Andromeda_HUB_Essential_User_Guide_v2.docx (Version 1.0, June 2026).
If you run into anything not covered in this guide, contact Andromeda Support and we’ll be happy to help.