During February, we will be rolling out 5.52 to all our customers.
5.52 builds on the current version with the addition of the following changes
Request a Courier
Initially we have integrated with STUART, but as we identify other providers more will be added.
This integration provides a quick and easy way to allocate pre-paid delivery orders to a 3rd party courier company within the normal Dispatcher experience and can be used for ALL orders or just as a fall back to ensure service levels are maintained.
Find out how it works - What is 'Request a Courier'?
Deals highlighted on KDS
Stores using our KDS (Kitchen Display Screen) can now easily identify orders that contains deals as lines within the deals are highlighted.
Simplified Counter Service Order Process
Stores using Counter Service can be set with a simplified ordering experience making it quicker and easier to handle in-store orders.
Service types supported:
- Delivery
- Collection
- Take-out
- Order & Pay at Counter - QSR
- Order at Table
Smart Rota
There has and will always be a simple scheduling tool to build your stores Rota's with, but now we have developed an additional option which provides Managers with more information to support them in control staff costs while ensuring customer service is never comprised.
Remember: Scheduled data is also linked to the Portal, so don't forget to make use of the Staff Rota function to save having to pull back reports from the store.
Find out more - Smart Rota (Scheduling Tool)
Helpdesk Monitoring
We have added more tools internally to proactively support our customers with additional monitoring of not just the Server, but now all Clients helping us to see the performance of your system.