Before using the system for the first time and at the start of the day you must follow the start of day process that is detailed below. This is the Start of Day Checklist:
- The server should never be turned off so it should still be on from the previous night. Turn on all remaining PCs and make sure each loads up and progresses to the login prompt.
- Login to the cashier station and clock in yourself using the Dispatcher > TimeKeeping button.
- Count your till float and enter it into the system by going to the Supervisor Menu > Float Count. Then enter the number of banknotes until you reach the desired total amount.
4. Assign driver floats – clock in the driver first. Then go to Dispatcher > Till Functions and highlight the driver (Drivers Working Today section). Then click Award Float. continue.
5. If you have a driver screen, login to the system and go to the Dispatcher. Press Lock (F10) to make sure that the dispatcher is locked in the driver screen mode.
Make sure that the driver screen shows MAIN mode in the top right (not VIEW mode), as shown below:
6. It is good practice to place a TEST ORDER to make sure that the printers are properly working. Check the paper and ribbons in each printer. You can also check the internet connection using the MAP feature in the Dispatcher Menu.
At this stage, your Rameses system will be ready to take orders. If you are confident to do this then move on to the New Order (order taking) section.
Remember that employees have to be setup initially (and then managed when needed) but the Start of Day procedures must be completed at the start of every working day on Rameses.
Note: It is important to check that everything is working as soon as you get to the shop in the morning rather than wait until 7 pm when you are busy.