Depending on the type of ordering occasion will depend on how a card payment should be processed although there are common steps regardless of the occasion.
Handling Payment transactions
Delivery
Collection
Shop / Counter
Restaurant
Pub
Fine Dining
Delivery & Collection Orders
- Once the order has been completed select the 'Change Paytype' button
- As 99.9% of delivery and collection orders the customer isn't present to use Chip & Pin or Contactless the default for Card Payments will be 'CardHolder Not Present' (Moto payment) but in the rare case they are, you can untick the check box.
- Select 'Process Card'
- If you have more than one terminal, then you will be asked to select which terminal you wish to use. When you only have a single terminal then this will be auto selected.
Top Tip - Ensure you label the terminals to make them easy to identify with the last 3 digits of their TID number
If no terminal are online, this box will be empty and you will need to troubleshoot the reason the terminal has lost connection - Paymentsense support should be called if assistance is requiredAs soon as you have selected the terminal the transaction will start and then follow the instructions on the terminal
With 'CardHolder Not Present' the screen will go directly to manual card input and cashier needs to follow the requested inputs on the terminal.
 |  |  |  |  |
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
Once the transaction has been completed, return to the POS where you should see the Successful screen and simply click OK will finish the Order
Note: Other statuses may occur, but simply follow the on-screen process will take you completing the order